Menu
Our Customer Support are dedicated to making your umbrella experience as enjoyable and as easy as possible.
They’re available from 9:00 to 18:00 every Monday to Friday.
We’re processing payments all day so as soon as your agency or client sends us the funds, we’ll get them straight to you, same day.
We’re totally committed to making your payroll as easy as possible and that includes minimising any admin requirements.
Your pay is really important.
The nature of contracting work means that things change all the time. A new role, a new rate, a new client or agency. We want to be a constant so you know that whatever else is changing, we’re still always here for you.
We’re also here to answer your payroll questions to make sure that you understand how you’re paid and the nature of any deductions made on your payslips.
You can also use the My Umbrella App to review all historic payments so you’ve got a record of everything you need.
Our Market
Leading App
Download the app today!
Live chat with us just or access all of your documents in the handy, My Umbrella App. Available 24/7
You’re in good company.
My Umbrella understands that an umbrella can only succeed when they make it easy for their contractors and their agencies. That’s why we’re focused on ensuring that whatever you need and whatever your agency need to get you paid, we’ll take care of it.
You have full access to holiday pay, paternity/maternity pay, statutory sick pay and a workplace pension scheme. We’ll also cover any allowable expenses.
We continuously focus on making contractor payroll fuss-free and easy to access with our mobile app.
Get in touch with us.